Effective Date: July 2, 2025
SynthJoy Technology Limited (collectively, "SynthJoy Technology Limited", "us", "our" or "we") is a technology company that designs and develops mobile games. With this Privacy Policy, we are committed to protecting your (“your”, "you" or "users") privacy. The Privacy Policy outlines how we collect, store, use, and manage your personal data in a manner consistent with the laws of the countries where we do business.
In this Privacy Policy, “Services” refers to our Games, Websites, and any related services or properties we control, in which:
Please note that the scope of this Policy is limited to information and data collected or received by SynthJoy Technology Limited through your use of the Services. SynthJoy Technology Limited is not responsible for the actions of individuals with no relationship to SynthJoy Technology Limited or third party companies, the content of their sites, the use of information or data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those individuals or companies.
1. Information We Collect From You
When you use our Services, you may give us your contact information directly on our website, generally your name and email address. We also collect certain information and data, such as your application usage, access, session times and in-app purchases, your unique device ID, hardware type, the version of your operating system ("OS"), your device name, your name, email address and cover photos (if you have connected to Facebook), and your general (city/country) location (based on your Internet Protocol ("IP") address).
In addition, we create a unique user ID to track your use of our Service. This unique user ID is stored in connection with your profile information to track the SynthJoy Technology Limited games you are playing. We may occasionally send you push notifications through our mobile applications to send you game updates, high scores and other service related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
We also collect technical and usage data that cannot identify you individually:
Operating system type/version, hardware specifications and network type.
General statistics like session duration, feature usage frequency, and aggregated performance metrics.
Anonymous crash reports (stripped of personal identifiers) and stability metrics to improve game performance.
This non-personal information is used to:
2. Third-Party Services
Our Services integrate third-party services that collect and manage user data. These include: Google Play Services, Firebase Analytics, Google AdMob, and other providers essential to our game operations. These third-party services may collect information such as your IP address, device ID, device type, advertising ID, install referrer, and usage data. Please refer to the privacy policies of these third-party providers for further information:
We respect system-level tracking preferences set on your device under the EU Digital Markets Act. We do not bypass your device's cross-app tracking restrictions.
3. Permissions
Our Games may request the following device permissions to ensure core functionality and enhance your gaming experience. These permissions are strictly necessary for the features described below:
◦Downloading essential game content updates;
◦Transmitting crash reports and analytics events;
◦Loading advertising content.
Disabling this permission will restrict online functionality.
◦Disable network-dependent features when offline;
◦Optimize bandwidth usage;
◦Prevent unnecessary data consumption.
◦Establish connections with external controllers;
◦Pair with audio output devices.
We expressly declare that:
◦No Bluetooth scanning occurs without user initiation;
◦Only paired device names are processed;
◦MAC addresses or other persistent identifiers are neither collected nor stored.
◦Personalizing advertising content via Google AdMob;
◦Analytical measurement through Firebase.
Users may reset this identifier or opt-out of personalized advertising through platform settings:
◦Android: Settings > Google > Ads > Reset advertising ID / Opt-out
◦iOS: Settings > Privacy & Security > Tracking > Disable "Allow Apps to Request to Track"
We only request the necessary permissions for the app's functionality. Importantly, we do not share any personal data with third parties, and we do not collect any personal data directly without your consent. The data collected by third-party services is governed by their privacy policies, as mentioned above.
Our native mobile applications (Games) do not implement first-party cookies. However, embedded third-party SDKs (e.g., Firebase, AdMob) in these applications may utilize:
4. How We Use Your Information
We collect your data to improve our services, comply with legal obligations, or fulfill our contractual commitments. Failure to provide the required data may result in delays or prevent us from meeting these obligations. Your personal data may be used individually or in combination with other data for the following purposes:
4.1 To make the Service work
4.2 To make the Services more suitable for you
To provide great Services to you, we have a legitimate interest in collecting and processing necessary data to:
4.3 To show you personalized advertisements.
To show you personalized advertisements in the Service and elsewhere (including email), we have a legitimate interest in processing necessary data to
4.4 To keep the Service safe and fair
In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest in processing necessary data to
5. How We May Disclose Your Information to Third Parties
SynthJoy Technology Limited does not share your personal information except as approved by you or as described herein.
We may share information we collect or derive with third parties for the following purposes:
To learn more about how Google analytics collects and processes data and the choices Google may offer to control these activities, you may visit https://www.google.com/intl/en/policies/privacy/partners/.
6. Specific Provisions for EU Individuals
6.1 Accessing and Correcting Your Personal Information.
At any time, you may contact SynthJoy Technology Limited and request to access the personal data that SynthJoy Technology Limited holds about you. SynthJoy Technology Limited may need to ask you to provide certain information to make sure you are who you claim to be. If you find the information on your account is not accurate, complete or updated, then please provide SynthJoy Technology Limited with the necessary information to correct it.
6.2 Withdrawing Your Consent.
Contact us if you would like to withdraw your consent to the processing of your personal data. Exercising this right will not affect the lawfulness of processing based on consent before withdrawal.
6.3 Erasing or Restricting Access to Your Information.
You may request to delete or restrict access to your personal data. We may postpone or deny your request if your personal data is in current use for providing Services or for other legitimate purposes, in which case we will let you know if we are unable to do so and why.
6.4 Transferring your Personal Data (Otherwise known as Your Right to Data Portability).
You have the right to receive your personal data that you have provided us in a structured, commonly used and machine readable format and the right to transmit that data to another party of your choice, where technically feasible. However, this right shall not apply where it would adversely affect the rights and freedoms of others.
6.5 Right to Make Complaint.
If you consider that our processing of your personal data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. If you have any concerns about the way we process your personal data, you are welcome to contact our data protection officer at [email protected]. We will look into your request and make good faith efforts to resolve any concern you may have.
7. Cookies
Our native mobile applications (Games) do not implement first-party cookies. However, embedded third-party SDKs (e.g., Firebase, AdMob) in these applications may utilize:
You can control the use of cookies through your device settings or by managing your preferences within the third-party service.
8. Data Retention & Deletion
8.1 Data Retention
SynthJoy Technology Limited retains your personal data for as long as needed to provide you Services, unless we are required by law to delete or if SynthJoy Technology Limited accepts your request to delete the information. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8.2 Data Subject Rights
Users can choose to delete their data by following these steps,
9. Security Safeguards
SynthJoy Technology Limited takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Services in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
10. Our Policy Regarding Children
We do not knowingly collect or solicit personal data from children as defined by applicable law. We do not direct our Services to individuals under the age of digital consent in their region.
For users in the European Economic Area (EEA) and other jurisdictions setting the age threshold at 16: We do not collect data from anyone under 16. If you are under 16 and located in such a jurisdiction, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 16 in these jurisdictions may provide any personal data.
For users in jurisdictions with a lower age threshold (e.g., 13 under COPPA in the United States): We do not collect data from anyone under the applicable age threshold in that jurisdiction. If you are under the applicable age threshold in your jurisdiction, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the applicable age threshold in their jurisdiction may provide any personal data.
In the event that we learn that we have collected personal data from a child below the relevant age threshold in their jurisdiction, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child below the relevant age threshold in their jurisdiction, please contact us.
11. International Data Transfers
We operate globally. As such, we may transfer your personal data to other apps business units or partners located in countries other than your own. While laws vary by country, we hold all employees and service providers to the same high standard for data protection. We request that any party that receives your personal data may only use it for the purposes it was originally shared and must adequately protect it from additional use.
When we transfer data internationally, we take precautions to comply with the applicable laws. Our protective measures may include binding corporate rules or standard contractual clauses for data transfers (e.g., between European Economic Area (EEA) countries and non-EEA countries). For further information and/or to obtain a copy of a description of our protective measures, please contact us.
12. Lawful Basis for Processing
We process data based on:
13. Changes to This Policy
We may update this Policy to reflect changes to our data and information privacy practices. If we make any material changes we will notify you by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this Policy for the latest information on our privacy practices. Please note that if SynthJoy Technology Limited needs to adapt the policy to legal requirements, the new policy will become effective immediately or as required.
SynthJoy Technology Limited focuses on creating immersive mobile gaming experiences. Our games like Cyber Music Rush and Magic Shooter and many others are made to bring fun to players around the world. We keep working to improve our games by using the latest tech and listening to player feedback, aiming to make the gameplay and experience better. Our team of developers, designers, and engineers puts in real effort to build unique gaming worlds, and we’re committed to offering solid service and support to our users.
Contact
SynthJoy Technology Limited
Address: Room 12C, 21/F, Weida Commercial Building, 1A-1L, Tung Choi Street, Kowloon Hong Kong
Phone: +85252177812
Contact: [email protected]